Improvement in quality is a disciplined management process based on the premise that all work can be planned, performed, measured, and improved. Colaborate ensures that the focus is on improving the quality of processes, products, and services by establishing priorities, promulgating policy, promoting cultural aspects, allocating resources, communicating lessons learned, and resolving significant management issues and problems that hinder the organization from achieving its objectives.

Lean Transformation

Colaborate's Lean Transformation focuses on assessing, training, and facilitating the implementation of lean methods in the lab. The goal is to make it easier for people to work - from how their physical space is designed to how they perform their jobs. Lean has transformed manufacturing worldwide and is revolutionizing laboratory operations across the country, as evidenced by the level of attention it has received in the printed press and at national healthcare conferences. It is the real deal.

Six Sigma

Nearly half of the top one hundred Fortune 500 companies use Six Sigma methodology in their businesses. These companies have been among the top one hundred for five or more years, and consistently report higher revenue and significantly higher profits than their competitors. Colaborate's Third Generation Lean Six Sigma program focuses on the creation of value, combines "best-of-breed" in manufacturing with content experts in laboratory management, and creates sustainable improvement that continues beyond our involvement.

Program deliverables include:

  • Lean Six Sigma Leadership education
  • Lean Six Sigma Green Belt and Black Belt training
  • Kaizen event facilitation
  • Demonstrated expense or margin improvement of up to 15% following full deployment

Our clients benefit from:

  • Improvement in quality, customer service, financial performance, and work culture
  • Creation of satisfied employees who deliver quality service exceeding customer expectations, thereby creating business growth and improved margins
  • A culture that has the knowledge, tools, and experience to sustain the Lean environment going forward


In today's business environment, quality is the key to competitive advantage. Our clients benefit from implementing a Total Quality Management (TQM) program, as it becomes the onramp for constant improvement of quality for the entire organization. Total Quality is a description of the culture, attitude, and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time, and defects and waste being eradicated from operations.

To be successful implementing TQM, an organization must concentrate on eight key elements:

  1. Ethics
  2. Integrity
  3. Trust
  4. Training
  5. Teamwork
  6. Leadership
  7. Recognition
  8. Communication

To find out more about our laboratory quality assurance program, please contact us.